Privacy Policy

Limitless! Music Teacher Mentors

PRIVACY POLICY

Effective Date: May 11, 2026

Last Updated: May 11, 2026

Limitless! Music Teacher Mentors ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you engage our coaching and consulting services, visit our website, or communicate with us. By using our services or providing your personal information, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact information: name, mailing address, email address, and phone number

• Professional information: employer/school name, teaching level and subject area, years of experience

• Payment and billing information (processed securely through our payment processors)

• Information shared during coaching sessions, intake forms, or assessments

• Communications you send to us by email, SMS, or other channels

1.2 Information Collected Automatically

If you visit our website or use online scheduling tools, we or our service providers may automatically collect:

• Device and browser information

• IP address and general geographic location

• Pages visited and time spent on our site

• Referring website or source

1.3 Information from Third Parties

We may receive information about you from third-party scheduling platforms, payment processors, or referral partners, consistent with their own privacy policies.

2. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

• To provide, manage, and improve our coaching and consulting services

• To schedule appointments and send appointment reminders via SMS, email, or phone

• To process payments and manage billing

• To communicate with you about your program, updates, or changes to our services

• To personalize your coaching experience based on your goals and needs

• To respond to your questions, feedback, or support requests

• To comply with legal obligations or protect the rights and safety of clients and the Company

• To send you information about our programs, resources, or events (with your consent where required)

3. SMS COMMUNICATIONS

3.1 Purpose of SMS Messages

Limitless! Music Teacher Mentors uses SMS text messaging primarily as a tool to remind clients of appointment times and upcoming meetings. We may also use SMS to send brief session-related communications. We do not use SMS for marketing or promotional purposes without your explicit consent.

3.2 Consent and Opt-Out

By providing your mobile phone number and engaging our services, you consent to receive SMS text messages from the Company for appointment reminders and scheduling-related communications. Message and data rates may apply. You may opt out of SMS messages at any time by:

• Replying STOP to any SMS message from us

• Contacting us at [email protected] to request removal from SMS communications

Please note that opting out of SMS reminders will not affect your service agreement or other communications.

3.3 SMS Data Practices

We do not sell, share, or rent your mobile phone number to third parties for their marketing purposes. Your mobile number is used solely for the service-related communications described above.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances as follows:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business (e.g., scheduling software, payment processors, video conferencing platforms, email services). These providers are authorized to use your information only as necessary to provide services to us and are bound by confidentiality obligations.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect the rights, safety, or property of the Company, our clients, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of Company assets, personal information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our website.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. DATA SECURITY

We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure communication protocols, limited access to personal data, and confidentiality obligations for personnel who handle client information.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use caution when sharing sensitive personal information.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain business records, and to comply with legal and regulatory obligations. When personal information is no longer needed, we will delete or anonymize it in a secure manner.

7. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to certain legal obligations.

• Opt-Out of Communications: Unsubscribe from marketing emails or opt out of SMS messages at any time.

• Restriction: Request that we restrict processing of your information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us at [email protected].

9. CHILDREN'S PRIVACY

Our services are intended solely for adults (18 years of age and older). We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have inadvertently collected personal information from a minor, we will take steps to delete that information promptly.

10. THIRD-PARTY LINKS AND SERVICES

Our website or communications may contain links to third-party websites or platforms (such as scheduling tools or video conferencing services). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through our communications.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. Your continued use of our services following notice of changes constitutes your acceptance of the revised Privacy Policy. The effective date at the top of this document will reflect the date of the most recent revision.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Limitless! Music Teacher Mentors

5932 Glenfinnan Ave., Azusa CA 91702

Email: [email protected]